22 Low Farm Place, Moulton Park Industrial Estate, Northampton, NN3 6HY, United Kingdom
Tel +44 (0)843 289 46 44 | +44 (0)7941 101 333 (out of office hours)
Fax +44 (0)844 357 66 88 | email email@example.com
Get in touch with us
Tel. +44 (0)843 289 4644 Fax: +44 (0)844 289 6688
BOS Marketing Solutions
web design by BOS Marketing Solutions via your desktop
or via your mobile web by BOS Marketing Solutions
Connect with us
No problem! You can choose from a selection of intro messages, finding one that suits your company. Just click on the one you like, or record your own from your phone, then click to make it live! It's that simple!
Yes! Once you have chosen a number it will not be allocated to anyone else while you are using it. Your number will be for your exclusive use. If you have not used the number for three consecutive months we will contact you to see if we can take it back to offer to other customers.
Can I keep my existing number too?
Yes. You can still keep your existing number. We will connect your new 084 number to your existing number, therefore your current number will not be affected. However your existing number will not benefit from our advanced features so we recommend promoting your new number as soon as possible on your website and marketing material.
What is the difference between 0843 and 0844 numbers?
There is no difference between 0843 and 0844 numbers. 0843 numbers are just the latest number ranges to be released
in the UK. The call cost for both 0843 and 0844 are the same.
Can I get a Gold - easy to recall number
We know how important a memorable number can be to your business. We are able to supply a limited quantity of 'GOLD'
numbers. To check availability please email our customer services team firstname.lastname@example.org
Can I forward calls to a mobile number?
Yes! You can route your queue number to any UK mobile phone number. However, due to the large charges imposed by
mobile network operators, we make a small charge for this service. Once you sign up you will be able to load credit onto your
account. This credit can be used to re-direct calls to any of up to five UK mobile numbers of your choosing. Instant top-ups are
made through our secure billing partners 'WorldPay'.
What happens if someone hangs up - before I take the call?
If a customer hangs up before you have a chance to answer their call we will email you their phone number, providing it is not withheld. This is a very valuable tool for your company. Imagine the last time you were in a call queue and hung up in frustration. What if a few seconds later that company called you back and apologised for missing your call?! Turn a potentially negative customer experience into a positive one!
This is one of the most beneficial features a small business could want out of a telephone system.
Can I change my oh-hold music?
Yes you can! Just log into your account, navigate to your number configuration page and click on the music drop down list to choose the “on hold” music that suits your company's image. We even cover the performing rights licence payment so you don't have to!
Can I have more than one number?
Yes. Once you are logged on to your account you have the option to add new numbers. Each number can be configured separately, so you can have a different number for sales, accounts, customer service...etc
Can I redirect my 084 number/s to a VOIP service number on my home router?
Yes. Our service works perfectly with VOIP services. At times, VOIP phones can take longer to begin ringing so we give you the option to extend the ring time of your 084 number when redirecting to a VOIP number making it work seamlessly.
You might want to check that your VOIP number is a normal geographic number and NOT a number starting with 05! 05 numbers are charged at a higher rate and we are NOT able to redirect to these numbers free of charge.